Maya

Real-Time Health Metrics

• Heart Metrics

• Resting Heart Rate (RHR):

  • 60-100 bpm (baseline healthy range).

• Heart Rate Variability (HRV):

  • Low (under 20 ms): High stress.

  • Moderate (20-40 ms): Normal recovery.

  • High (over 40 ms): Excellent recovery.

• Activity Heart Rate Zones:

  • Fat Burn: 50-70% of max HR.

  • Cardio: 70-85% of max HR.

  • Peak: 85-100% of max HR.

• Blood Oxygen Levels (SpO₂)

• Normal Range:

  • 95-100%.

• Abnormal (alert user):

  • Below 90%.

• Body Temperature

• Normal:

  • 36.5°C–37°C (97.7°F–98.6°F).

• Fever Alert:

  • Above 37.5°C (99.5°F).

• Finger Temperature Deviation

• Baseline Calculation:

  • Establish a 7-day moving average of the user’s normal finger temperature.

• Deviation Alerts:

  • Mild Deviation: ±0.5°C (normal).

  • Moderate Deviation: ±0.5°C to 1.0°C (potential environmental or physiological change).

  • Significant Deviation: >1.0°C (possible sign of fever, illness, or recovery needs).

1. Sleep Metrics

1. Sleep Stages

1. Light Sleep: 50-60% of total time.

2. Deep Sleep: 10-25% of total time.

3. REM Sleep: 20-25% of total time.

1. Sleep Efficiency

1. High: Above 85%.

2. Low: Below 70%.

1. Sleep Trends

1. Bedtime Consistency: Variance under 30 minutes = optimal.

2. Time Awake During Night: Below 20 minutes = optimal.

1. Fitness and Activity

1. Activity Tracking

1. Daily Step Goal: 10,000 steps (adjust based on user profile).

2. Sedentary Time Alert: 3+ hours of inactivity.

3. Weekly Workout Goal:

   • 150 minutes of moderate-intensity.

   • 75 minutes of high-intensity.

1. Recovery Metrics

1. Readiness Score:

   • High (80-100): Intense activity recommended.

   • Moderate (50-79): Light to moderate activity.

   • Low (<50): Rest and recovery.

1. Stress and Mental Health

1. Stress Levels

1. Low Stress: HRV > 40 ms, resting HR normal.

2. Moderate Stress: HRV 20-40 ms, minor spikes in HR.

3. High Stress: HRV < 20 ms, elevated HR > 20 bpm above resting.

1. Stress Management Tips

1. Breathing Exercise: Inhale for 4 seconds, hold for 7 seconds, exhale for 8 seconds.

2. Suggest 10-minute mindfulness sessions during prolonged stress.

1. Inter-Beat Interval (IBI)

1. What is IBI?

1. IBI measures the time between consecutive heartbeats in milliseconds (ms). It reflects autonomic nervous system activity, specifically the balance between stress and relaxation.

1. IBI Ranges

1. Low IBI (<800 ms):

   • Interpretation: High heart rate, indicating stress or physical exertion.

   • Example Insight for Maya: “Your IBI is below 800 ms, likely reflecting physical activity or stress. Consider deep breathing to slow your heart rate.”

2. Normal IBI (800-1000 ms):

   • Interpretation: Relaxed state, normal recovery, or light activity.

   • Example Insight for Maya: “Your average IBI of 910 ms suggests a calm and relaxed state. Great job maintaining balance!”

3. High IBI (>1000 ms):

   • Interpretation: Deep relaxation or parasympathetic dominance (e.g., during deep sleep or meditation).

   • Example Insight for Maya: “Your IBI reached 1124 ms last night, showing excellent recovery and relaxation.”

1. Cardiac Coherence

1. What is Cardiac Coherence?

1. Cardiac Coherence measures the harmony between heart rate and respiration. Higher values indicate a well-regulated autonomic nervous system and lower stress.

1. Cardiac Coherence Ranges

1. Low Coherence (<0.05):

   • Interpretation: Poor synchronization between heart rate and breathing, often caused by stress or irregular breathing patterns.

   • Example Insight for Maya: “Your cardiac coherence is low. Try a 5-minute breathing exercise to improve balance.”

2. Moderate Coherence (0.05-0.10):

   • Interpretation: Developing synchronization, typically seen during light relaxation or low-stress periods.

   • Example Insight for Maya: “Your coherence level of 0.07 indicates mild relaxation. Keep practicing mindfulness exercises for improvement.”

3. High Coherence (>0.10):

   • Interpretation: Excellent synchronization, often achieved during deep relaxation, meditation, or controlled breathing.

   • Example Insight for Maya: “Your coherence peaked at 0.14, showing great stress management. Maintain this through daily mindfulness!”

1. How Maya Can Use These Metrics

1. IBI and Cardiac Coherence Insights

1. Low IBI + Low Coherence:

   • “Your heart rate variability and cardiac coherence are low, indicating high stress. Take a break and focus on deep breathing.”

2. High IBI + High Coherence:

   • “Excellent recovery last night! Both your IBI and cardiac coherence indicate a well-balanced state.”

1. Trends Over Time

1. Track IBI and coherence trends daily, weekly, or monthly.

   • Highlight improvements: “Your coherence has improved by 15% over the past week. Keep it up!”

1. Recommendations

1. Low Coherence:

   • Suggest paced breathing (e.g., inhale for 4 seconds, exhale for 6 seconds).

2. High IBI at Night:

   • “Your high IBI last night reflects great recovery. Focus on maintaining consistent sleep patterns.”

Troubleshooting

1. Bluetooth Connection Issues

Question:  “Why is my Inspiring ring not connecting to my iPhone/Android device?”    Answer:  For iOS:

1. Go to Settings > Bluetooth.

2. Find the device starting with SR28.

3. Tap the info icon (i) next to the device name and select "Forget This Device."

4. Reopen the Inspiring® app and reconnect the ring. When prompted, select "Pair."

For Android:

1. Repeat similar steps, adjusting to Android’s Bluetooth settings.

Alternative Questions:

1. Q1: "Why won’t my Inspiring ring connect to my phone via Bluetooth?"

2. Q2: "I can’t pair my Inspiring ring. What should I do?"

3. Q3: "Bluetooth connection keeps dropping. How do I fix it?"

Alternative Answer:

1. Ensure your phone’s Bluetooth is enabled and the ring is charged.

2. Forget the device in Bluetooth settings and reconnect through the Inspiring app.

3. Restart and log off your phone and try again if the issue persists.

4. If you’ve recently updated the firmware, perform a factory reset in the app.

Question:  “I’m still having connection issues after forgetting the device. What should I do?”    Answer:

1. Restart the phone after forgetting the device in Bluetooth settings, then open the Inspiring app and retry the pairing.

2. Try to reset to factory settings.

1. Firmware Update Issues

Question:  “I’ve just updated the firmware to version 0.2.5, but my ring isn’t working correctly.”    Answer:

• Go to the app's settings and perform a factory reset on the ring.

• Follow prompts in the app to reconnect the ring.

• Check Bluetooth settings and forget the old device if needed.

Note: This is a one-time requirement after updating to 0.2.5

Alternative Questions:

• Q1: "I’m having trouble updating the firmware. How can I fix this?"

• Q2: "The firmware update failed midway. What should I do now?"

• Q3: "Firmware 0.2.5 isn’t installing. Any troubleshooting steps?"

Alternative Answer:

• Restart your phone and reopen the Inspiring app.

• Ensure your phone’s operating system is up-to-date and has enough storage space.

• Retry the firmware update.

• If issues persist, reset the ring to factory settings and attempt the update again.

1. Factory Reset and Reconnecting the Ring

Question:  “How do I perform a factory reset on the Inspiring ring?”    Answer:

• Go to Settings > Smart Ring in the Inspiring app.

• Select “Factory Reset” and confirm.

• Follow prompts to set up the ring again from scratch.  Tip: Ensure the phone’s Bluetooth settings are cleared of previous pairings.

1. Heart Rate Measurement Adjustment

Question:  “How can I adjust the heart rate measurement accuracy on my Inspiring ring?”    Answer:

• Go to Settings > Smart Ring > Heart Rate Measurement Accuracy.

• Choose between Standard, Medium, or Optimal.  Note: “Setting Success” should appear on-screen once the mode is successfully selected.

1. General Troubleshooting Steps

Question:  “What should I do if my ring isn’t working as expected after following all the instructions?”    Answer:

• Ensure firmware is up-to-date.

• Perform a factory reset if not done after the recent firmware update.

• Forget and reconnect the device via Bluetooth settings.

• If issues persist, contact customer support for further assistance, support@inspiring.no

1. Data Sync and Backup

Question:  “Will I lose my data if I switch my Inspiring ring to a new phone?”    Answer:

• As long as your data is synced to your Inspiring account, you won’t lose it.

• Simply log out of your account to securely back up data then log in on the new device.

• Ensure your current device has synced everything before switching.

Question:  “My data isn’t syncing between my ring and the app. What should I do?”    Answer:

• Ensure your phone has a stable internet connection and the Bluetooth connection to the ring is active.

• Restart the app.

• Try forgetting the device on Bluetooth settings, then open the Inspiring app and pair your ring again.

• Restart both the app and your phone, then check the app’s settings for any sync options.

1. Battery and Charging Issues

Question:  “My Inspiring ring isn’t holding a charge. What should I do?”    Answer:

• Make sure you’re using the official charger and that the charging contacts are clean.

• If issues persist, check for firmware updates.

Alternative Questions:

• Q1: "Why does my Inspiring ring run out of battery so quickly?"

• Q2: "My ring’s battery life isn’t lasting as advertised. Any tips?"

• Q3: "How can I extend my Inspiring ring’s battery life?"

Q1: Why does my Inspiring ring run out of battery so quickly?

Answer:

• Check if the ring’s sensors are set to Optimal Mode or continuously monitoring. These modes consume more battery compared to Standard or Medium settings.

• Ensure the ring is not exposed to extreme temperatures, as this can affect battery performance.

• Confirm that there are no pending firmware updates in the Inspiring app. Outdated firmware can lead to inefficient battery use.

• Verify that Bluetooth is functioning properly and that the ring is not repeatedly trying to reconnect to the phone.

Q2: My ring’s battery life isn’t lasting as advertised. Any tips?

Answer:

• Adjust Heart Rate Measurement Accuracy to Medium or Standard in the app settings to conserve battery.

• Limit unnecessary use of continuous features like Workout Mode, Mindfulness or live ECG monitoring unless needed.

• Make sure the ring is fully charged using the official Inspiring wireless dock charger.

• Keep your app and firmware updated to ensure optimized performance and battery efficiency.

Q3: How can I extend my Inspiring ring’s battery life?

Answer:

• Use Power-Saving Settings in the app:

• Reduce measurement intervals for heart rate and other metrics.    Adjust Heart Rate Measurement Accuracy to Medium or Standard in the app settings to conserve battery.

• Clean the charging contacts on the ring and charger regularly to ensure efficient charging.

• Avoid exposing the ring to extreme conditions (e.g., high humidity, very low or high temperatures).

• Charge the ring fully before long periods of activity to maximize its uptime.

1. Sleep and Activity Tracking Issues

Question:  “Why isn’t my sleep data showing up in the app?”    Answer:

• Check if the ring is charged and has a battery.

• Restart both the ring and the app.

• Ensure the ring is properly connected.

Question:  “My step count seems inaccurate. How can I fix this?”    Answer:

• Make sure the ring is fitted snugly on your finger, as loose placement may affect accuracy.

• Check for firmware updates or perform a factory reset if needed.

• Ensure that you’ve selected the correct hand (right or left) in your profile settings.

1. App Functionality and Settings

Question:  “How do I customize my activity goals in the Inspiring app?”

Answer:

• Go to the main dashboard in the Inspiring app.

• Tap on “Set Goals.”

• Adjust your daily step, calorie, and sleep targets.

Question:  “Why isn’t the app sending me notifications?”

Answer:

• Ensure notifications are enabled both in the Inspiring app and in your phone’s notification settings.

• Restart the app and check for any app updates.

• Verify that your phone’s operating system is up-to-date.

Sensor Issues and Calibration

Question:  “The ring’s sensors seem inaccurate. Is there a way to calibrate them?”

Answer:

• While the sensors calibrate automatically, you can improve accuracy by ensuring the ring fits snugly and cleaning the sensor area regularly.

• If accuracy issues persist, consider adjusting heart rate measurement settings or performing a factory reset.

Question:  “Can I turn off certain sensors to save battery life?”

Answer:

• Currently, specific sensors cannot be manually disabled.

• You can extend battery life by selecting a lower heart rate accuracy setting (e.g., Standard or Medium).

Notifications and Alerts

Question:  “I’m receiving too many alerts. How can I adjust notification settings?”

Answer:

• In the Inspiring app, go to Settings > Notifications.

• Customize your preferences to enable or disable specific alerts.

Language and Localization Issues

Question:  “The app is displaying in the wrong language. How can I change it?”

Answer:

• Go to the app settings and select your preferred language.

• Restart the app to apply the changes.

Compatibility and Device Requirements

Question:  “Is the Inspiring app compatible with my device?”

Answer:

• The Inspiring app is compatible with most iOS and Android devices.

• Ensure your phone’s operating system is up-to-date for the best experience.

Question:  “Can I use multiple devices to track my Inspiring ring?”

Answer:

• You can log into your Inspiring account on multiple devices, but always log out first to securely back up your data automatically.

• It’s recommended to sync the ring with only one device at a time to prevent connection issues.

Privacy and Data Security

Question:  “How does Inspiring protect my personal data?”

Answer:

• Inspiring uses encryption and follows strict privacy guidelines to ensure your data is secure.

• You can read more about our data policies in the app under “Privacy Policy.”

Battery and Charging

Question:  “How do I know when my Inspiring ring is fully charged?”

Answer:

• A slowly pulsing white light indicates that the ring is charging.

• A solid white light means it is fully charged.

• You will also receive a notification from the Inspiring app once the ring is fully charged.

Question:  “The white light isn’t showing when I place the ring on the charger. What should I do?”    Answer:

• Ensure the ring is properly aligned on the wireless NFC charging dock and connected to a power source.

• The ring should slide into position without force.

• If the issue persists, disconnect and reconnect the dock from the power source, then try placing the ring on the charger again.

Water and Impact Resistance

Question:  “Is it safe to wear the Inspiring ring in water?”    Answer:

• Yes, the Inspiring ring is waterproof up to 100 meters (328 feet), making it safe for swimming and showering.

• Avoid wearing it in extreme temperatures, such as saunas or ice baths.

Question:  “Can the Inspiring ring withstand impacts or drops?”    Answer:

• The Inspiring ring is designed to withstand drops from up to 1 meter (3.3 feet).

• Avoid wearing it during high-impact activities to prevent scratches or potential damage.

Skin Irritation and Safety

Question:  “I’m experiencing skin irritation from the ring. What should I do?”    Answer:

• Remove the ring immediately if you notice any redness or irritation.

• Clean the affected area with mild soap and water.

• If irritation persists for more than 2-3 days, consult a dermatologist.

Question:  “Can I wear the Inspiring ring during physical activities?”    Answer:

• Yes, but ensure the ring does not get caught in objects during activities like lifting heavy items.

• In emergencies, you can remove the ring using cold water and soap, or as a last resort, cut it from the thinnest point.

General Use and Maintenance

Question:  “Which finger should I wear the Inspiring ring on?”    Answer:

• It is recommended to wear the ring on the index, middle, or ring finger of your left hand, or on the hand you use the least.

Question:  “How should I clean my Inspiring ring?”    Answer:

• Clean the ring regularly with mild soap and water.

• Dry it with a soft cloth.

• Avoid using harsh chemicals or abrasive cleaners to prevent scratches.

Data Storage and Updates

Question:  “How much data can the Inspiring ring store if I don’t sync it regularly?”    Answer:

• The Inspiring ring can store up to 7 days of data.

• Once you sync it with the Inspiring app, the data will be transferred and stored in the app.

Question:  “How do I update the software on my Inspiring ring?”    Answer:

• You can update the software through the Inspiring app.

• Go to the app settings, check for updates, and follow the on-screen instructions.

Technical Specifications

Question:  “What materials is the Inspiring ring made from?”    Answer:

• The outer surface of the ring is made from titanium with a PVD coating, available in colors like Silver, Gold, Dark Grey, and Rose Gold.

• The interior is made from a non-allergenic, non-metallic seamless molding.

Question:  “How long does the battery last on the Inspiring ring?”    Answer:

• The battery life varies based on usage but typically lasts between 5-7 days on a full charge.

Warranty and Support

Question:  “What does the Inspiring warranty cover?”    Answer:

• The Inspiring ring comes with a two-year limited warranty covering material and manufacturing defects.

• Normal wear and tear, damage from misuse, and consumable components like batteries are not covered unless the damage is due to manufacturing defects.

Question:  “How can I contact support if I need additional help?”    Answer:

• You can contact Inspiring customer support through the app by creating a support ticket or by emailing support@inspiring.com.

Environmental Tolerance and Disposal

Question:  “What temperature range can the Inspiring ring handle?”    Answer:

• The Inspiring ring operates efficiently between -20°C and 60°C (-4°F and 140°F).

• Avoid using it in extreme temperatures like saunas or ice baths.

Question:  “How do I responsibly dispose of my Inspiring ring?”    Answer:

• Recycle your Inspiring ring through designated electronic waste programs in your area.

• Avoid mixing it with household waste.

• You may also receive a discount on a new ring for responsible disposal.

Fitness and Activity Tracking

Question:  “How does the Inspiring ring track my daily steps and calories?”    Answer:

• The Inspiring ring uses accelerometer and gyroscope sensors to detect movement and activity levels.

• This data is processed to estimate daily steps and calories burned based on your personal metrics set in the app.

Question:  “Can I set custom goals for steps, calories, and other activities in the app?”    Answer:

• Yes, you can set personalized goals in the Inspiring app.

• Go to “Set Goals” on the main dashboard to customize your daily targets for steps, calories, and sleep duration.

Sleep Tracking Issues

Question:  “My Inspiring ring isn’t accurately tracking my sleep stages. What should I do?”    Answer:

• Ensure the ring fits snugly on your finger to avoid shifting during sleep.

• Check that the battery is charged.

• Restart both the app and the ring if the problem persists, and check for firmware updates.

Question:  “How does the Inspiring ring distinguish between light, deep, and REM sleep?”    Answer:

• The Inspiring ring uses heart rate variability and movement data to analyze and classify sleep stages.

• By tracking subtle changes in these metrics, it estimates your time spent in each sleep stage.

Stress and Heart Rate Variability (HRV) Monitoring

Question:  “How does the Inspiring ring measure my stress levels?”    Answer:

• The Inspiring ring calculates stress by analyzing Heart Rate Variability (HRV) and other physiological signals.

• Lower HRV can indicate higher stress levels, and the ring provides real-time feedback in the app.

Temperature and Skin Health Monitoring

Question:  “How does the Inspiring ring monitor my skin temperature?”    Answer:

• The Inspiring ring uses a temperature sensor to monitor subtle changes in skin temperature, which can be an indicator of physical health.

• You can view temperature trends over time in the app.

Question:  “What does a sudden change in my skin temperature indicate?”    Answer:

• Sudden changes in skin temperature may indicate stress, illness, or environmental factors.

• The Inspiring app provides insights based on temperature trends, but consult a medical professional if you have health concerns.

Health Insights and Recommendations

Question:  “What kind of health insights can I get from the Inspiring ring?”    Answer:

• The Inspiring ring provides personalized insights on sleep quality, activity levels, heart rate trends, stress, and recovery.

• These insights can help you make informed decisions about your health and wellness.

Question:  “Can the Inspiring app provide tailored recommendations based on my data?”    Answer:

• Yes, the Inspiring app offers personalized tips and recommendations based on your health data.

• For example, it may suggest rest days, breathing exercises, or changes to your sleep habits.

Heart Rate and Blood Oxygen Monitoring

Question:  “How does the Inspiring ring measure my heart rate?”    Answer:

• The Inspiring ring uses a green LED and photodiode to measure blood flow changes in your finger, which it translates into heart rate data.

• The ring tracks heart rate continuously or at intervals based on your selected settings.

• The ring has both PPG and ECG sensors.

Question:  “What should I do if the blood oxygen sensor doesn’t seem accurate?”    Answer:

• Ensure the ring fits snugly on your finger and is clean.

• For best results, avoid using the blood oxygen sensor in extreme temperatures or while moving vigorously.

Troubleshooting App Crashes and Bugs

Question:  “My Inspiring app keeps crashing. How can I fix this?”    Answer:

• First, ensure your app is updated to the latest version.

• Restart your device and clear the app’s cache in your device settings.

• If the issue persists, reinstall the Inspiring app.

Question:  “I found a bug in the app. How do I report it?”    Answer:

• You can report bugs or issues directly through the Inspiring app.

• Go to “Settings” > “Support” and submit a report with details about the bug.

Multiple Ring Pairing and Account Management

Question:  “Can I pair multiple Inspiring rings with the same account?”    Answer:

• Currently, each account is designed to work with one Inspiring ring at a time.

• If you want to switch rings, you’ll need to unpair the current ring before connecting the new one.

Question:  “Can I share my Inspiring ring data with my healthcare provider?”    Answer:

• Yes, the Inspiring app allows you to export reports in PDF format, which you can share with healthcare providers.

• Go to “Reports” in the app to generate and export your health data.

Privacy and Data Control

Question:  “How can I delete my health data if I no longer want it saved?”    Answer:

• You can delete your data by going to “Settings” > “Privacy” in the Inspiring app.

• From there, you can choose to delete specific data or your entire account.

Question:  “Who can access my data, and how is it protected?”    Answer:

• Your data is encrypted and accessible only to you.

• Inspiring follows strict data protection policies to ensure that no one, including Inspiring staff, can view your personal health data without consent.

Sleep Disturbance Detection and Insights

Question:  “How does the Inspiring ring detect sleep disturbances?”    Answer:

• The ring tracks movement, heart rate, and other physiological changes during sleep.

• Increased movement or a significant change in heart rate may indicate a disturbance, which is recorded and presented in your sleep analysis.

Question:  “What is the Sleep Score, and how is it calculated?”    Answer:

• The Sleep Score is a summary metric based on factors like sleep duration, disturbances, HRV, and time in each sleep stage.

• A higher Sleep Score indicates better sleep quality.

How the Inspiring Ring Measures Sleep

The Inspiring Ring utilizes advanced sensors, such as PPG, accelerometers, and temperature sensors, to track various aspects of your sleep:

• Sleep Stages: Measures Light, Deep, and REM sleep based on heart rate variability (HRV) and movement data.

• Heart Rate During Sleep: Tracks your resting heart rate and heart rate dips to gauge recovery.

• Sleep Efficiency: Measures the ratio of time spent asleep versus time in bed.

• Disturbances: Identifies interruptions based on movement and irregular HRV patterns.

• Temperature Trends: Detects finger temperature changes to monitor potential sleep disruptions.

The Importance of a Good Night’s Sleep

• Recovery: Sleep is essential for physical and mental recovery, as it allows your body to repair cells and regulate hormones.

• Cognitive Performance: Good sleep improves focus, memory, and decision-making abilities.

• Stress Management: Adequate REM and Deep sleep reduce cortisol levels, enhancing overall stress resilience.

• Health: Poor sleep is linked to increased risks of chronic conditions like heart disease and diabetes.

Reasons Why Sleep Tracking May Suddenly Stop Working

1. Battery Issues:

• The ring might run out of battery during the night, stopping measurements.

1. Loose Fit:

• If the ring is too loose, it may not detect vital signals accurately, leading to incomplete data.

1. Firmware Glitches:

• An outdated or recently updated firmware may cause temporary disruptions.

1. Connection Issues:

• Loss of Bluetooth connection between the ring and the app can result in unsynced sleep data.

1. Environmental Factors:

• Excessive movement or unusual sleeping positions may interfere with accurate readings.

Steps to Improve Sleep Score

1. Ensure a Snug Fit:

• The ring should fit securely on your finger, ideally your index or ring finger, without being too tight.

1. Optimize Sleep Environment:

• Maintain a dark, cool, and quiet bedroom to minimize disturbances.

1. Adjust Sleep Habits:

• Go to bed and wake up at consistent times daily.

• Avoid caffeine or heavy meals 3-4 hours before bedtime.

1. Use Relaxation Techniques:

• Practice mindfulness, meditation, or breathing exercises before bed to promote relaxation.

1. Check the Ring’s Settings:

• Ensure the ring is fully charged before sleep.

• Update the firmware and app to the latest version for accurate performance.

1. Factory Reset:

• If sleep tracking issues persist, perform a factory reset and re-pair the ring with the Inspiring app.

1. Consult Sleep Insights in the App:

• Review daily, weekly, and monthly trends and follow Maya’s tips to improve your Sleep Score.